Job Descriptions

CRIME & COMMUNITY INFORMATION ANALYST

DEFINITION

Under general supervision of the Special Operations Division, the analyst is responsible for the systematic and analytical processes directed at providing timely and pertinent information relative to crime patterns and trend correlations. These efforts will assist operational and administrative personnel in planning the deployment of resources for the prevention and suppression of criminal activities, aiding the investigative process, increasing apprehensions and the clearance of criminal cases. The analyst will also assist in the coordination and development of staff projects, and state and local reports. Secondarily, the analyst in conjunction with the Public Information Officer (PIO) will plan, organize, direct and coordinate the development and supervision of the Police Department’s social media and community engagement strategy and programs. The analyst will have working knowledge of law enforcement Computer Aided Dispatch and Records Management computer systems and software, along with extensive personal knowledge in computer hardware and software knowledge in the areas of CAD, RMS; Microsoft Word, PowerPoint, Excel, Access, along with media platforms such as Facebook, Instagram, Nixel, Twitter etc.

This classification is assigned to the miscellaneous bargaining unit for labor relations purposes and is subject to overtime, standby and call-back assignments.

SUPERVISION RECEIVED AND EXERCISED

General supervision is provided by a Department supervisor as directed by the Police Chief.

Assignments may require the analyst to have indirect and direct supervision of Department personnel.

ESSENTIAL FUNCTIONS: - Duties may include, but are not limited to the following:

Assists the Department in meeting the basic objectives of crime prevention and suppression, apprehension, and the recovery of stolen property.

Collects, collates, analyzes and disseminates information concerning crime patterns and trends.

Provides information to assist operations personnel (patrol and investigative officers) in the identification of specific and immediate crime problems and the arrest of criminal offenders.

Strategic analysis and projections concerned with long-range problems and long-term increases or decreases in crime. Strategic analysis also includes the preparation of crime statistical summaries and the provision of resource acquisition and allocation of information.

Provides administrative analysis focusing on the provision of economic, geographic, or social information to administrators. Administrative tasks may include grant writing and the preparation of feasibility studies, special research projects, and City Council reports.

Work with the Police Department Public Information Officer and plan and implement Communications and Information Programs, which may include social media outreach activities, public service announcements (radio and TV), cable access programing, online newsletter development and other promotional programs and activities.

Manage community relations by developing innovative programs and services to maintain and enhance community relations.

Assist the Crime Prevention Officer with maintaining, enhancing and directing staff in general neighborhood, residential, and business community outreach, and crime prevention programs.

Analyze, research, and prepare a variety of reports that support the office of the Police Chief.

Develop and maintain ongoing social media strategy for the Department with the purpose to increase community engagement, manage social media content and presence on Department social media channels, monitor social media channels for the Turlock Police Department relevant information, and develop and execute social media campaigns to promote engagement with community and Turlock Public Safety.

Develop, maintain, and manage staff responsibilities for the Department’s social media presence to include existing social media channels and Department website; keep web content current and innovative, leading the law enforcement profession in up-to-date information and maintain a high level of quality.

May serve as representative of Department to a variety of community and business meetings and participate in various community group boards and programs on behalf of the Police Department.

Advise and provide staff assistance to Police officials and other City staff and departments on effective social media and public information methods and procedures.

Prepare speeches, memorandums, presentations, and other documents for the Police Chief.

Develop and coordinate the delivery of specific outreach events and activities, targeting special population demographics within the City, including developing materials in second languages and establishing community partnerships with the City’s culturally diverse community.

Perform related duties as assigned.

MINIMUM QUALIFICATIONS

Knowledge of:

Computer systems and software; law enforcement and criminal justice system; statistical manipulation and analysis; principles and techniques of public administration; techniques of administrative research and analysis; methods of report writing; budgeting principles; principles of supervision, training and performance evaluation.

Principles and practices of community/media relations and public information, including conduct of media relations relative to public-sector agencies; social media analytics; mainstream social media channels and the target audience for each; methods of report preparation and presentation; pertinent State, Federal and local laws, codes, and regulations; crime prevention issues; modern office procedures; methods and computer equipment and software; principles of supervision, training, and performance evaluation; Police structure and processes; analytical/research techniques; budget and operations analysis; general management principles; and Police Department and City policies and procedures.

Ability to:

Update and maintain records and files; compile data information prescribed formats; organize own work effectively; learn computer systems and assist in the maintenance of the Department’s Record Management System; prepare and present various reports and studies; communicate effectively with other employees and the public; conduct and evaluate Departmental programs; establish and maintain effective working relationships with those contacted in the course of work; communicate clearly and concisely, both orally and in writing; supervise, train, and evaluate assigned staff.

Develop, plan, direct, and manage one or more public information functions; analyze, interpret and evaluate staff reports, new laws, regulations, and codes relevant to the community/public information field and other assigned duties; defectively utilize computers and automated systems; maintain confidentiality; interpret polices, guidelines, and procedures; develop recommendations and assist in making decisions of considerable impact; work independently with minimal supervision; supervise, train, and evaluate assigned staff; ability to track community engagement, growth, and measure effectiveness of social media strategies, administer City programs and coordinate work with other divisions, departments, and outside agencies; work with the public and discuss problems and complaints tactfully, courteously, and effectively; represent the Police and city in q variety of community hearings, meetings, and/or events; develop and modify websites; create and direct a variety of complex tasks and assignments simultaneously; communicate clearly and concisely, both orally and in writing; establish and marinating effective working relationships with those contacted in the course of work

EXPERIENCE AND EDUCATION

Experience:

Any combination of relevant experience, education, and training will satisfy the required minimum qualifications, knowledge, and abilities. Three years of increasingly responsible professional experience in public relations, communications or analytics is required. A bachelor’s degree in a related field may substitute for two years of experience.

Education:

Equivalent to an Associate’s Degree from an accredited college with major coursework in computer science, business administration, criminal justice, public administration, journalism, communications, or a related field.

DESIRABLE QUALIFICATIONS

Graduate of the POST accredited Intelligence Analysis course.

Grant writing experience with funding sources similar to OCJP, DOJ, etc.

Experience working in a public-sector organization is desirable.

Two years’ experience working in a Police agency.

Working knowledge of the Department of Justice Uniform Crime Reporting requirements.

Public Information Officer training and experience

LICENSE AND/OR CERTIFICATE

Possession of an appropriate valid California driver's license at the time of appointment, to be maintained as a condition of continued employment.

PHYSICAL REQUIREMENTS

Maintain the following physical abilities: see well enough to read instructions, read fine print, view computer screen, operate vehicles and equipment; hear well enough to converse on the telephone, on the radio and in person assisting individuals; bodily mobility to lift and maneuver supplies and equipment; use of hands and fingers for use of computer keyboard, copy machine, filing, writing, drive equipment and answering telephones; and be able to lift equipment as necessary.

Reviewed and approved:___________ _______ ___________________

Personnel Officer Date

July 2015